Beyond The Mat

International Shipping & Import Taxes

Every Beyond The Mat order is packed with care at our home base in Bali, Indonesia — and when stock allows, orders may also ship from regional fulfillment points in Belgium or the United States to get gear to you faster and at lower cost.

When Import Charges Apply

Import charges only come into play when your order crosses into your customs region from outside it. If your order ships from a fulfillment point inside your own region — for example, an EU order fulfilled from Belgium — you typically won't face import charges at all.

When your order does cross a border (most commonly, shipments from our Bali workshop), your country's government may apply charges on arrival. These are set entirely by your local customs authority — not by us — and can include:

  • Import duty / customs duty — a tax based on the type and value of the goods.
  • VAT, GST, or local sales tax — your country's consumption tax on imported goods.
  • Customs clearance or handling fees — charged by the carrier for processing your shipment through customs on your behalf.
  • Cash-on-delivery collection fees — an administrative fee some carriers add when collecting duties at the door.

Beyond The Mat does not receive any portion of these charges. Every cent goes to your local customs authority or the carrier.

Who Is Responsible for These Charges

Import duties, taxes, and any carrier-side clearance fees are the responsibility of the recipient — that's you, the customer. They are not included in your product price or the shipping cost you paid at checkout. They are billed separately by the carrier or your local customs authority, usually before or at the time of delivery.

If a package is refused or returned to us because import charges were not paid, the original shipping cost and any return or non-recoverable fees may be deducted from any applicable refund.

How Much Will It Be?

Honestly, it depends. Import charges vary by country, product category, and order value, and we can't calculate or predict the exact amount for you — that's between your government and your wallet.

Before ordering, check with your local customs office or search for an import duty calculator for your country — a quick search for "[your country] import duty calculator" is usually a good place to start.

Why We're Telling You This

Because surprise charges on your doorstep are not the experience we want you to have. We'd rather be upfront — even if it means a slightly awkward conversation before checkout — than leave you wondering what that extra bill is about when your gear arrives.

If you have questions before you order, or something unexpected happens with your shipment, reach out to our support team. We'll help you understand what's happening and point you in the right direction.

Thank you for being part of the Beyond The Mat community. We appreciate your understanding, and we can't wait for your order to reach you.